AssistMinds.
A verified-expert resolution platform: get matched to a credentialed tech or home-services pro in minutes and solve the problem in a live, encrypted one-on-one session.
AssistMinds connects people with verified, credentialed professionals for tech support and home engineering, matched in minutes, live and one-on-one.
The challenge.
When something breaks, a laptop crash, a leaking pipe, help is either hours away or buried behind phone trees and scheduling. People needed a real expert in the actual moment of need, not a callback tomorrow.
What we built.
We built a real-time matching and consultation platform: a triage flow that routes each problem to the right specialist, live encrypted one-on-one sessions, credential verification against issuing bodies, full session transcripts, and priority queueing, with payments handled through Razorpay.
The result.
Users now reach a vetted expert in under two minutes and resolve most issues live, on a platform trusted for millions of resolutions with a 4.9 out of 5 satisfaction rating.
Under the hood.
- Real-time expert matching and triage
- Live one-on-one encrypted sessions
- Credential verification against issuing bodies
- Full timestamped session transcripts
- Priority queue and skip-the-wait
- 256-bit SSL, end-to-end encryption
By the numbers.
Built with.
Let's make something great together.
Tell us what you're building, or grab a 30-minute call. We're easy to talk to, and you'll always hear back within a day.